What is PBR?
PBR means Pune Bike Rental. It is a self-drive bike rental service which allows individuals to hire bikes by the hour or by the day, week or month. Reservations are made through the website or email / phone.
Where I can Pick the vehicles?
You can Pick the Vehicles from Bhujbal chowk wakad or Infosys Phase 2 Circle Near Tammana Hotel.
What type of vehicles does PBRoffer?
PBR offers Royal Enfield, Bajaj, TVS and Honda 2 wheelers.
Are there restrictions on where I can travel?
Most of PBR' vehicles are equipped with State Permit, so you are free to travel anywhere in the state.
Do I have to return the bike to the same location where I picked it up?
Yes. You must bring the vehicle back to the same place you picked it up before the end of your reservation.
What type of driver's license is required?
PBR requires either an Indian driver's license or an International Driver's Permit (IDP). It's critical that the license is an original! Licenses must be for a light motor vehicle (2 wheeler).
How do I book a vehicle?
Call us | email us | Online.
Can I book for any period of time?
You can book bikes by the day, week, or month.
How far in advance do I need to make a reservation?
As long as a vehicle is available, you can book immediately! PBR recommends customers make bookings as early as possible.
What if I need to modify or extend my reservation?
Please dial PBR’ helpful associate on +91 8007331089 and we will work with you to ensure your schedule is accommodated provided that a vehicle is available at that time. Your credit or debit card will then be charged the new amount, just like with the initial transaction. If your reservation has already started, you can call PBR.
How do I cancel a reservation?
Reservations can be cancelled by calling PBR.
If I cancel my reservation, do I still have to pay?
a) There is a charge of 100/day if you cancel the reservation for more than 48 hours before booking start time.
b)One day rent will be charged if you cancel the reservation within 48 hours of booking start time.
What happens if I return the bike late?
a) You will be charged for an additional day. No grace time will be allowed.
b) An additional Rs. 300 will be charged as late fee.
b) An additional Rs. 300 will be charged as late fee.
What modes of payments are accepted?
PBR accepts payments by cash, credit cards, debit cards and net banking, upi, mobile wallets.
How long does it take to get refunded?
We process refunds immediately.
What documents do I need to bring when I pick up vehicle?
Please bring your original driver's license and any original government id card as: voters card,pan card , passport e.t.c.
What do I do if I am in an accident?
Immediately notify PBR by calling +91 8007331089 and we will guide you through the entire process. We will coordinate everything with the police, insurance, and road-side assistance. Don't leave the scene of the accident until proper support has arrived. You may be required to sign several formality documents associated with the accident.
What do I do if the vehicle breaks down?
Immediately notify PBR by calling +91 8007331089 and we will guide you through the entire process with the help of our Call Center and Fleet Executive team. Each vehicle also has a 24x7 road-side support hotline number. PBR will coordinate everything with this road-side assistance provider. Don't leave the scene of the breakdown until proper support has arrived.
Who pays for fuel?
There is no capping on maximum KMS. The fuel is on the user.
Am I responsible for parking and moving violations?
Yes. Users must pay for any fines incurred during the reservation.
Can I delay paying the refundable security deposit?
Of course you can! Because of high demand for vehicles, a substantial chunk of our users make bookings weeks in advance. We’re not a bank, and the PBR team really doesn’t want your money stuck in a security deposit for that entire period. So, at the time of booking you can choose to delay your deposit payment to 24 hours before your booking starting. However, do remember to pay the deposit by then or your booking will get cancelled.